Services & Policies
Plant Holding Policy
We will hold plant material purchased in person for 24 hours to allow time to arrange transportation. We do not place items on hold over the phone; plants are sold on a first-come, first-served basis.
Nursery Stock Guarantee
Hardy evergreens, trees, and shrubs are guaranteed for one year at 100% of the purchase price. Plants will be replaced once. The original register receipt is required, and the dead plant must be returned for diagnosis. Photos are not accepted.
Exceptions (not covered):
- Groundcovers
- Perennials
- Roses over winter
- Living Christmas trees
- Houseplants
- Plants planted in containers
- Bonsai
Additional exclusions:
- Sale or discounted plants
- Plants affected by insects or disease after leaving our premises
- Plants that have been handled negligently
No cash refunds on guaranteed plant material— Credit will be issued if the replacement plant is not in stock.
We are a N.C. certified nurseryand are inspected regularly.